> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dev.gojinko.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Flight Refund

> Check refund eligibility, commit a refund, or check refund status for a booked flight

<Accordion title="Tool description (what the LLM sees)" defaultOpen={false}>
  ```text theme={null}
  Check refund eligibility, commit a refund, or check refund status for a booked flight. No login required: authenticate with the Jinko booking reference and traveler last name.

  PREREQUISITES:
  - booking_ref (JNK-XXXXXX format) and last_name of the primary traveler from the booking confirmation email.

  WORKFLOW:
  1. action="check" with booking_ref + last_name → review eligibility, amounts, penalties
  2. If refundable and user confirms, action="commit" with booking_ref + last_name → capture refund_reference
  3. action="status" with booking_ref + last_name (+ optional refund_reference) → poll progress

  IMPORTANT:
  - Always check eligibility before committing.
  - Always get explicit user confirmation before committing a refund.
  - Some refunds require manual processing: the response flags support_level and is_automatable.
  - Refund amounts may include penalties.
  ```
</Accordion>

## Parameters

| Name               | Type                                     | Required | Description                                                                                                              |
| ------------------ | ---------------------------------------- | -------- | ------------------------------------------------------------------------------------------------------------------------ |
| `action`           | `enum ("check" \| "commit" \| "status")` | Yes      | Action to perform: "check" to check refund eligibility, "commit" to confirm the refund, "status" to poll refund progress |
| `booking_ref`      | `string`                                 | Yes      | Jinko booking reference (e.g. JNK-A7B3X9). Found in the booking confirmation email.                                      |
| `last_name`        | `string`                                 | Yes      | Last name of the primary traveler on the booking.                                                                        |
| `order_id`         | `string`                                 | No       | Provider order ID. Optional, provided only by authenticated DevPlatform callers who already resolved it.                 |
| `provider`         | `string`                                 | No       | Provider code (e.g., "travelfusion", "sabre"). Usually auto-detected from the booking.                                   |
| `ticket_numbers`   | `array<string>`                          | No       | Specific ticket numbers to refund (for partial refunds). Omit for full booking refund.                                   |
| `refund_reference` | `string`                                 | No       | Refund reference ID returned from a previous commit action. Required for status checks.                                  |

## Examples

**Check refund eligibility (authenticated path):**

```json theme={null}
{
  "name": "flight_refund",
  "arguments": {
    "action": "check",
    "order_id": "TF-ORDER-123"
  }
}
```

**Check refund eligibility (guest path):**

```json theme={null}
{
  "name": "flight_refund",
  "arguments": {
    "action": "check",
    "booking_ref": "JNK-ABC123",
    "last_name": "Doe"
  }
}
```

**Commit a refund after checking eligibility:**

```json theme={null}
{
  "name": "flight_refund",
  "arguments": {
    "action": "commit",
    "booking_ref": "JNK-ABC123",
    "last_name": "Doe"
  }
}
```

Response includes a `refund_reference`. Poll `refund_status` until terminal:

```json theme={null}
{
  "name": "flight_refund",
  "arguments": {
    "action": "status",
    "booking_ref": "JNK-ABC123",
    "last_name": "Doe",
    "refund_reference": "REF-xyz789"
  }
}
```

Terminal states: `succeeded`, `failed`, `cancelled`. Poll every \~15-30 seconds.

<Note>
  `check` is read-only and never triggers a refund. Always show eligibility + `refundable_amount` to the user and get explicit confirmation before calling `commit`.
</Note>